November19

2014 Holiday Collection Schedule

If your collection day falls on or after the dates listed below, your collection will be on a one day delay. (Example: Thursday customers will be serviced on Friday and Friday customers will be serviced on Saturday.) Holiday Date Day of the week Thanksgiving 11/27/2014 Thursday Christmas 12/25/2014 Thursday New Year 2015 1/1/2015 Thursday  
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August31

Refunds and Terms of Service

As per our terms of service, cancellation of service does not constitute grounds for reimbursement of funds paid for pickup days unused between cancellation date and the end of that billing cycle. No refunds will be issued for services not rendered due to customer cancellation. Recently, we have noticed that other companies have reportedly begun
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February10

INCLEMENT WEATHER

Inclement Weather and Natural Disaster Policy: In the event that severe inclement weather or natural disaster occurs or is present on a scheduled pickup date, Suburban Sanitation shall decide whether the event represents a significant danger to employees and/or equipment. If a significant danger is deemed present, it shall be at Suburban Sanitation’s discretion to
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